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Stand Out by Doing What Others Aren’t
Look for low competition and underutilized strategies.
In my nearly 20-year career in marketing for financial advisors, one trend stands out: The greatest opportunities often lie in doing what others aren’t. In 2008, advisors who embraced social media stood out and thrived. Then came SEO, followed by Google reviews. Once these tools became mainstream, the competitive edge faded.
So, where’s the next untapped opportunity? It might involve leveraging lesser-used technologies or platforms that others are overlooking. Or, in my opinion, it could mean revisiting older, underutilized tactics like direct mail or live events—tactics that have been set aside in favor of digital alternatives.
Staying ahead requires creativity and a willingness to experiment. Look for areas where competition is low, and don’t shy away from exploring strategies others may dismiss. The key to standing out in a crowded market is doing what others aren’t.
10 Key Marketing Lessons Financial Advisors Can Learn from the 2024 Election
Apply election strategies to your marketing.
The 2024 election revealed key marketing strategies that financial advisors can apply to their own practices. Like politicians, advisors face the challenge of engaging people who may not naturally gravitate toward their area of expertise. By examining what worked—and what didn’t—advisors can refine their efforts to connect with their audience and achieve meaningful results. Here are 10 key lessons:
Strategic Spending: Money alone won’t drive results. Focus on targeted, thoughtful campaigns rather than large, unfocused efforts.
Leverage Influencers: Use trusted voices like podcast hosts or community influencers to gain awareness with audiences who may not naturally gravitate toward financial topics.
Diversify Channels: Relying solely on traditional media isn’t enough anymore. Spread your message across platforms your audience uses.
Focus on Action-Takers: Prioritize efforts toward those most likely to take action, such as hiring you, rather than measuring success by social media likes or comments.
Tailor Content: Use AI or data to customize your message to your audience’s pain points.
Test and Iterate: Continuously refine your message and tactics based on what performs best.
Localize Messaging: Customize your content for clients in different locations to make it more relevant.
Avoid Overtexting: While inexpensive and easy to deploy, excessive or unnecessary text messaging can damage your reputation with your audience.
Engage Authentically: Build trust through meaningful, genuine interactions rather than aiming for viral moments.
Consistency Over Virality: Sustainable relationships with your audience matter more than fleeting attention.
Automated vs. Personalized Marketing
Finding the balance between effectiveness and efficiency.
This Encore Tip was originally published on November 18, 2022.
Most marketing in the financial services industry these days is either one-to-many (e.g., email blasts, social media posts/ads) or automated (e.g., drip emails, automated webinars). These are popular marketing forms because they are so efficient.
But if you want to be effective, use one-on-one marketing (e.g., personalized emails, direct messages, social media comments, phone calls). With all the noise out there, it is easy for people to ignore your marketing. If your efforts are truly one-on-one, in most cases you will be noticed.
Ultimately, you should have a mix of automated vs. personalized marketing that is weighted more heavily on one end of the spectrum depending on your needs. If you need prospects quickly, spend more time on personalized marketing (effectiveness). If you have plenty of leads coming in, focus on one-to-many or automated marketing (efficiency).
10 Ways to Repurpose a Single Podcast Episode
Make your content work harder.
Today’s tip is pulled from the recent presentation by ProudMouth’s Matt Halloran at InvestmentNews RIA Activate. In his presentation, Matt demonstrated how you can turn long-form content, like a podcast, into smaller pieces of content. Specifically, he mentioned 10 ways a single podcast episode can be transformed into new content:
YouTube, Facebook, and Instagram video posts
Instagram Reels and Stories
YouTube Shorts
LinkedIn posts or articles
Paid or “boosted” social media ads or posts
Infographics and visual sound bites
Blog posts
An email series
Webinars and presentations
White papers or reports
With strategic repurposing, a single piece of content can reach and engage audiences across multiple platforms, maximizing its impact and extending its lifespan.
Navigating Your Marketing Journey with a Compass and Map
You need both strategy and tactics to succeed.
“A strategy isn’t a map—it’s a compass.” —Seth Godin
Understanding the difference between strategy and tactics can make your marketing efforts more effective.
Strategy = Compass
Your marketing strategy serves as the guiding direction for business growth. It defines the goals and principles that shape every marketing decision, and it rarely changes. Without a clear direction, identifying which tactics to implement becomes challenging.
Tactics = Journey
Tactics are the specific actions—such as campaigns, events, and content—that bring you closer to your end goal. These actions adapt based on their effectiveness, allowing flexibility to realign tactics with your strategy. Documenting these tactics in a marketing plan serves as your map.
How They Work Together
Strategy provides a consistent, steady direction.
Tactics are the flexible actions that take you there.
When tactics align with strategy, your marketing becomes focused, effective, and aligned with your ultimate goals.
How to Help Prospects Take Immediate Action
Create urgency with prospects who don’t feel it.
Let’s face it: Many prospective clients just don’t feel the urgency when it comes to managing their finances. Often, this is because they are unaware of the financial risks they face, making it easy to kick the can down the road. Realistically, for a prospect to take action and hire you, they need to feel some degree of urgency or discomfort. So, how do you create a sense of urgency with prospects who may not feel it? Here’s how you can reveal latent pain points and encourage action:
Highlight consequences of inaction: Share stories of working with clients like them to illustrate potential downsides they may face by waiting.
Explain immediate benefits: Emphasize the rewards of proactive planning. Describe the immediate advantages of working with you now, and highlight the sense of peace and control they’ll gain by acting early.
Ask engaging questions: Use questions like “Have you considered what may happen if [insert scenario]?” to guide prospects toward recognizing hidden risks in their current path.
Show opportunity costs: Explain how inaction can cost them more over time—missed opportunities, lost compounding, and deferred growth.
Take advantage of seasonal deadlines: Leverage year-end or tax deadlines to prompt action before opportunities expire.
By using one or more of these techniques, you can help prospects recognize the value of taking action on their finances now instead of putting it off for another 1, 5, or even 10 years.
How to Support Your Advisors' Niche Marketing Efforts
Empower your employees to bring in business.
This week's tip is inspired by my article published last week on Kitces.com: Empowering Employee Advisors Who Struggle With Business Development By Narrowing Them Into A Niche.
Employee advisors at larger RIAs can drive business development and organic growth by specializing in a niche. Here's how firms can support this:
Encourage Niche Specialization: Advisors can build credibility and attract targeted clients by focusing on a specific profession or life event, even with limited experience.
Align Niche with Firm and Advisor: Ensure the niche aligns with the advisor's strengths and interests and the firm's mission, enhancing engagement and success.
Develop a Marketing Plan: Create a plan with two phases:
Launch: Build materials like a niche-focused landing page and update social media profiles.
Ongoing: Set quarterly goals for outreach, content creation, and networking.
Provide Time, Budget, and Support: Allocate time and money for niche development and offer marketing support through in-house teams or external agencies.
Mentorship and Coaching: Pair advisors with coaches or mentors for guidance, support, and accountability.
Continuous Evaluation: Regularly review progress, offer feedback, celebrate successes, and adjust the plan as needed.
These strategies help RIAs foster a team of specialized professionals who contribute to firm growth and client acquisition.
How to Achieve the Power of Word-of-Mouth Marketing
People trust personal recommendations most.
Word-of-mouth marketing is the most powerful form of marketing. It happens when people can’t help but talk about and recommend you to others. Tesla is a classic example of a company that grew through word of mouth rather than traditional marketing channels. Word of mouth is effective because people trust personal recommendations more than marketing controlled by a company.
To achieve strong word-of-mouth marketing, you need to stand out by delivering an exceptional experience that prospective clients can’t find elsewhere. For financial advisors, the best way to stand out is by focusing on a niche. When you specialize in serving a specific group or solving a unique problem, you become the go-to expert in that area. You tailor your services, processes, and deliverables to meet the distinct needs of your niche and consistently exceed expectations. By offering a customized and relevant experience, clients feel “wowed” by your service and are more likely to share it with others, driving organic growth.
How Much Time Should You Spend on Marketing?
Three ways to determine your marketing time commitment.
How much time should you spend on marketing? It depends on your situation.
Growth Goals
If rapid growth is your goal, you’ll need to invest a substantial amount of time in marketing. Slower growth goals require less time. According to the 2024 Kitces.com Marketing Study, high-growth advisors spend 15% of their workweek on marketing, while others spend around 10% (Page 9).
Budget Considerations
A smaller marketing budget means you’ll need to dedicate more personal time to marketing activities. As your budget grows, you can allocate funds for staff, outsourcing, passive marketing like advertising, or technology such as marketing automation, reducing the time you need to spend directly.
Business Stage
New advisory businesses need to devote significant time to marketing to build a client base. Once your business reaches a sustainable level, you can reduce the time spent on marketing by relying more on referrals, word of mouth, or outsourcing.
Finding the right balance will depend on your practice’s goals, budget, and growth stage.
How to Get the Most Out of a Trade Show for Your Niche as an Exhibitor
Maximize your success as an exhibitor.
Exhibiting at a trade show or conference for your niche offers a fantastic platform to showcase your services, engage with potential clients, and increase your visibility. To ensure you make the most of your booth, consider these strategies:
Set clear objectives: Whether you want to generate leads, network with industry influencers, or develop strategic partnerships, have a clear plan for what you want to achieve.
Design an engaging booth: Make sure your booth is visually appealing, with clear messaging and branded materials like brochures. Consider interactive elements to draw in attendees.
Actively engage with attendees: Don’t wait for people to come to you—start conversations, ask open-ended questions, and offer small giveaways or resources relevant to your niche.
Capture leads: Use digital sign-ups, business card drops, or badge scanning to collect contact information. Plan your follow-up strategy in advance.
Maximize post-event opportunities: Follow up with leads promptly, offering value through resources or consultations to nurture those connections into clients.
With a well-executed plan, exhibiting can boost your visibility, expand your network, and lead to new clients.