What happens when your clients outgrow your niche?
When advisors think about niches, they often focus on a specific moment in time, such as college planning for families or financial planning for young physicians. Those are great niches, but here’s the challenge: What happens when your clients grow out of them?
Many niches are tied to a stage of life focused on an immediate pain point rather than a lifelong need—that’s what makes them effective. The parents who hired you for college planning won’t need that service once their kids graduate. The young physicians who relied on you early in their careers may eventually want advice on practice ownership, retirement, or selling their business.
It’s important to start talking about this with your clients at the outset of the relationship, so they don’t assume they’ll need to move on. Plant the seed early that your services will evolve as their lives do.
Here are a few ways to do that:
Paint the bigger picture. During onboarding, show clients how your work fits into a longer-term financial journey. For example: “Right now, we’re focused on college funding for your kids, but once they leave the nest, we’ll shift our focus to helping you prepare for retirement.”
Build flexibility into your services. Design your service model so it can expand over time. This might mean adding pricing structures or service options that align with different life stages.
Communicate consistently. Reinforce that you’re not just their advisor for this stage of life, but for the stages that come after.
The takeaway? When you help clients see that your expertise grows with them, you turn a time-bound niche into a lifelong client.
Kristen Luke
Founder of Kaleido Creative Studio and OnNiche®