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Strike the Perfect Balance Between Timely and Evergreen Content

Blend timely insights with timeless advice.

Strike the Perfect Balance Between Timely and Evergreen Content

As a financial advisor, your online presence is important for attracting potential clients and keeping current ones. Crafting the perfect content strategy is essential, and finding the sweet spot between timely and evergreen content is the key.

Timely content is about staying current and connected to events, market changes, or new financial regulations. The perks? Higher engagement, a reputation as a thought leader, and the chance to ride the wave of trending topics. The downsides? Constant updates and a shorter shelf life.

Evergreen content, on the other hand, is like a classic novel—it never goes out of style. It focuses on topics that are always of interest to your audience, like financial planning strategies, retirement planning, or tax tips. This content stays relevant longer and keeps traffic flowing, but it might not spark the same immediate excitement as timely content.

So, what’s the ideal approach? Mix it up! Blend timely and evergreen content by sharing insights on the latest financial happenings while also offering timeless advice. This way, you’ll keep your audience engaged, showcase your know-how, and make your online presence both informative and captivating.

Written in collaboration with artificial intelligence (ChatGPT). Edited by a human.

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Referrals vs. Word of Mouth: What’s the Difference and How to Leverage Them as a Financial Advisor

Referrals and word-of-mouth marketing are distinct yet powerful strategies for financial advisors to build trust and acquire new clients.

As a financial advisor, you know that building trust and credibility is crucial in acquiring new clients. Two of the most powerful tools to achieve this are referrals and word-of-mouth marketing. Although they share some similarities, the two approaches have key differences that can influence how you tailor your strategy to grow your client base. Let’s dive into these differences and explore how you can use both approaches to your advantage.

Referrals: Personal Connections and Direct Recommendations

A referral occurs when one of your existing clients recommends you to a potential new client, often based on a positive experience the current client has had working with you. This recommendation is rooted in a personal connection between you and the existing client. Since the potential client is receiving a trusted recommendation, it can be a strong motivator for them to give you a try. Referrals are often the result of excellent client service, relationship building, and exceeding client expectations.

To encourage referrals, make it a priority to build strong relationships with your clients. Maintain regular contact with them through various client communication channels and by hosting events. You can also ask for referrals directly. Keep in mind that the key to getting referrals is to provide exceptional service that makes your clients want to recommend you to others.

Word-of-Mouth Marketing: Creating a Buzz and Reaching a Wider Audience

Word-of-mouth marketing is about creating a positive reputation and buzz around you and your company. This can spread organically through various channels, both online and offline. Word of mouth is often less personal than referrals, as it can reach a wider audience without necessarily having a direct connection to the person recommending you.

To generate word-of-mouth marketing, start by demonstrating expertise in your area of specialty. Create valuable content, such as blog posts, white papers, and social media updates, that showcase your knowledge and insights. Engage with your target audience on social media platforms, and join online forums and groups where potential clients may be discussing their financial concerns. By offering helpful advice and sharing your expertise, you can build trust and credibility with a larger audience.

Offline, consider presenting at local events or seminars to network and share your knowledge with potential clients. This can also help establish you as a trusted resource within your local or niche community. Encourage your clients to share their positive experiences with you with their friends or review websites, as this can help spread the word about your services.

Combining Referrals and Word-of-Mouth Marketing

To maximize your client acquisition efforts, consider using a combination of referral and word-of-mouth marketing strategies. Referrals can help you reach a targeted audience through personal connections, while word-of-mouth marketing can create general awareness and attract a wider audience.

Monitor the effectiveness of both strategies by tracking the sources of new clients and adjusting your efforts accordingly. This may involve tweaking your content strategy, ramping up your client touchpoint calendar, or refining your referral program. By continually adapting and optimizing your approach, you can increase the flow of new prospects.

Final Thoughts

Referrals and word-of-mouth marketing are distinct yet powerful methods for financial advisors to acquire new clients. By understanding their differences and leveraging both approaches, you can build trust and credibility and ultimately grow your business. Focus on providing exceptional service and demonstrating your expertise, and watch as your client base expands through the power of personal connections and positive reputation.

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by humans.


About Kristen Luke

Kristen Luke is the president of Kaleido Creative Studio, a marketing consulting firm that helps Registered Investment Advisors and their employees position themselves as experts in a niche, making them “uncomparable” to other advisors.

Her book, Uncomparable: The Financial Advisor’s Guide to Standing Out through Niche Marketing, is expected to be published on July 25, 2023. Financial advisors associated with an RIA can request a free copy here: https://www.kaleidocreative.com/book.

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The 52 Kristen Luke The 52 Kristen Luke

Referrals vs. Word of Mouth: What’s the Difference?

Knowing the difference will shape your marketing strategy.

Referrals vs. Word of Mouth: What’s the Difference?

Referrals and word-of-mouth marketing are powerful ways for financial advisors to acquire new clients. While they share some similarities, the two approaches have key differences. By understanding these differences, you can tailor your strategy to attract new clients.

Referrals typically involve a direct recommendation from an existing client to a potential new client. The current client has had a positive experience working with you and feels comfortable recommending you to others. Referrals create a personal connection between the existing and potential client and are often a result of excellent customer service and relationship building.

On the other hand, word-of-mouth marketing involves creating a positive reputation and buzz around you or your company, which can spread organically. Word-of-mouth marketing is often less personal than referrals and can reach a wider audience. It is often created by demonstrating expertise in a particular area or specialty through content, such as blog posts or social media posts. The reputation then spreads through the advisor’s niche or local community via online and offline channels, such as events and social media.

Referrals may be more effective for reaching a targeted audience through personal connections, while word of mouth can help create general awareness and attract a wider audience. By using a combination of both approaches, you can build a strong and sustainable client base

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by a human.

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Giving AI Credit Where It’s Due

You shouldn’t claim AI-generated articles as your own.

Giving AI Credit Where It’s Due

When using AI-generated content, it’s vital to credit artificial intelligence (AI) transparently and appropriately, just as you would with ghostwritten articles. This practice informs the audience of the collaboration between the writer and AI. Here are some guidelines on when and how to credit AI:

  1. Credit AI when it significantly contributes to the content, such as generating entire articles, sections, or key insights.

  2. To credit AI, include a clear statement in the article’s introduction, conclusion, or as a footnote—for example, “Portions of this article were generated with the assistance of [AI Tool Name].”

  3. Acknowledge collaboration, emphasizing the writer’s role in refining and contextualizing the content—for instance, “This article was created in collaboration between the author and [AI Tool Name].”

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by a human.

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The Future of Content Marketing Is AI

The key to success is asking the right questions.

The Future of Content Marketing Is AI

AI tools are evolving rapidly, becoming more sophisticated and proficient in generating high-quality content. To fully harness the potential of AI-powered content creation tools, financial advisors must excel in the art of asking the right questions.

Posing the right questions to AI entails gaining a deep understanding of the needs and preferences of the target niche. Financial advisors should identify the subjects and challenges most pertinent to their clients and subsequently tailor their questions to generate content that specifically addresses these concerns.

By skillfully asking the right questions, financial advisors can leverage AI to produce content that is not only informative but also engaging and relevant.

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by a human.

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The Marketing Cycle: Navigating Between Development and Maintenance

Instead of constantly developing a new marketing plan each year (or quarter, as I recommend), sometimes it’s best to simply work the plan.

Instead of constantly developing a new marketing plan each year (or quarter, as I recommend), sometimes it’s best to simply work the plan. In those periods, establish a marketing routine rather than create an entirely new plan.

Throughout the nearly 18 years of my career, I’ve created marketing plans ranging from 30-page documents to one-page summaries, and from slide decks to spreadsheets. My quest has been to find the perfect framework for a marketing plan that advisors will follow.

What I’ve discovered is that the framework for your marketing plan is likely to change from year to year. It depends on the marketing mode your business is in. For example, there will be development years, where you tackle major initiatives such as a new name and brand, a new website, or implementing an intentional marketing strategy for the first time. Then there are maintenance years, where you simply work the strategy you developed in previous years.

For instance, in 2023, my business is in development mode. Therefore, I’m using a more extensive marketing plan structure, as outlined in “The 12-Week Advisor Marketing Plan.” I’m launching a new book this summer, complete with a new program and brand. Everything needs to be on a set timeline for a synchronized launch, making a detailed plan crucial.

However, in most years, when I’m in maintenance mode, I don’t use the 12-week marketing plan for my business. Instead, I establish marketing routines ingrained into workflows within our project management system (advisors would probably use their CRM). For instance, I send out a weekly marketing tips newsletter, write a blog and guest article every other week (or at least I try), and reach out to a specific number of COIs each quarter. We also run Google retargeting ads 24/7. Some of my routines are annual, such as attending the same conferences each year.

The key to successful marketing isn’t constant innovation and development. Consistency and repetition of what you develop are what will produce results. It takes time and persistence to build relationships, establish trust, and increase brand awareness and engagement. This holds true for both in-person and digital marketing, as well as advertising such as paid radio spots or online ads.

Here are some examples of marketing routines:

Daily:

  • Engage for 15 minutes in groups or with connections on social media

  • Run Google ads (continuous)

Weekly:

  • Schedule 10 social media posts for the week

  • Write a blog

  • Post a blog

Monthly:

  • Review marketing analytics

  • Send birthday and anniversary cards

  • Send email newsletter highlighting original content

Quarterly:

  • Send quarterly market wrap newsletter

  • Host quarterly market wrap webinar

Annually:

  • Host holiday open house

Establishing routines helps you integrate marketing into your workflows seamlessly. There is no question about what needs to be done—it just gets done. There is no need to wonder what you will do this quarter or year for marketing, because if you don’t do anything but your routines, you are ahead of most advisors.

Final Thoughts

Navigating the marketing cycle involves understanding when to focus on development or maintenance. The framework for your marketing plan may change from year to year, depending on your business’s marketing mode. Development years involve tackling major initiatives, while maintenance years focus on working the existing marketing strategy.

Consistency and repetition are key to marketing success rather than constant innovation. Establishing daily, weekly, monthly, quarterly, and annual marketing routines helps seamlessly integrate marketing into your workflows. It’s crucial to use the right planning tools, like the 12-week marketing plan, during development mode and to create marketing routines during maintenance mode.

Key Takeaways

  • Your business will fluctuate between development mode, when you push forward big initiatives, and maintenance mode, when you work the plan and harvest the fruit of your efforts.

  • During development mode, the 12-week marketing plan is the best planning tool to use.

  • During maintenance mode, create marketing routines and build them into your CRM workflows.

Written by a human. Edited by artificial intelligence (ChatGPT-4) and humans.


About Kristen Luke

Kristen Luke is the president of Kaleido Creative Studio, a marketing consulting firm that helps Registered Investment Advisors and their employees position themselves as experts in a niche, making them “uncomparable” to other advisors.

Her book, Uncomparable: The Financial Advisor’s Guide to Standing Out through Niche Marketing, is expected to be published on July 25, 2023. Financial advisors associated with an RIA can request a free copy here: https://www.kaleidocreative.com/book.

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The 52 Kristen Luke The 52 Kristen Luke

How Embracing Dehomogenization Can Benefit Financial Advisors

Like streaming services, advisors can offer tailored financial solutions for their niche clients.

How Embracing Dehomogenization Can Benefit Financial Advisors

Just as the shift from network TV to cable and streaming services has made our media landscape more diverse and personalized, a similar opportunity exists for financial advisors to focus on niche markets.

By getting to know specific client segments well, advisors can not only stand out in a competitive market but also offer services that are a perfect fit for their clients. Think of it like streaming services. They have shows for everyone’s unique taste—advisors can do the same with financial solutions for their niche clients.

By embracing this trend toward dehomogenization and finding their niche, financial advisors can follow in the footsteps of the media industry’s transformation. This approach allows them to provide tailored solutions, forge lasting relationships with clients, and build a reputation as the go-to expert in their chosen niche.

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by a human.

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Expanding Beyond Your Former Client Base as a Breakaway Broker

Tap into these marketing strategies to grow your firm.

Expanding Beyond Your Former Client Base as a Breakaway Broker

When an RIA with only two to three years of operation accumulates significant assets (e.g., $750 million), they are likely a breakaway broker. Often, their marketing strategy has focused on launching a website and mining clients from their former company. As this client base gets exhausted, the firm needs a more deliberate marketing plan.

While prioritizing previous clients makes sense initially, it’s essential to have a plan to acquire new clients and grow after a couple of years. I recommend these strategies for such firms:

  • Leverage client referrals by tapping into your existing client base’s networks.

  • Enhance your online presence through search engine optimization, review sites, advisor listings, and potentially Google ads.

  • Focus on niches. Segment clients into top niches, assign one advisor per niche, and let them explore opportunities within the existing client base while expanding their reach.

Written in collaboration with artificial intelligence (ChatGPT-4). Edited by a human.

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Best Practices for Writing Effective Content for Your Websit

Focus on doing a few things well.

Best Practices for Writing Effective Content for Your Website

When it comes to writing content, there are best practices to keep in mind to ensure your content is engaging, informative, and effective. Here are seven best practices to consider:

  1. Know your audience: Understanding your audience is key to creating content that resonates with them. Take the time to research your audience and understand their needs, interests, and pain points.

  2. Write for the web: Writing for the web is different from writing for print. Use short paragraphs, bullet points, subheadings, and other formatting techniques to make your content easy to scan and read.

  3. Use clear and concise language: Use simple language that is easy to understand. Avoid jargon, technical terms, or anything else that may confuse your readers.

  4. Provide value: Your content should provide value to your readers. Answer their questions, offer solutions to their problems, or provide helpful information that they can use.

  5. Use storytelling: Employ storytelling techniques to make your content more engaging and memorable. Use examples, anecdotes, and stories to illustrate your points and connect with your audience.

  6. Use visuals: Use images, videos, and infographics to make your content visually appealing and illustrate your points.

  7. Edit and proofread: Review your content to ensure it is error-free, flows well, and is easy to read. Use online tools such as Grammarly or Hemingway to help you check for errors.

By following these best practices, you can create content that is engaging, informative, and effective at reaching and engaging your audience.

Written in collaboration with artificial intelligence (ChatGPT). Edited by a human.

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