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The 52 Kristen Luke The 52 Kristen Luke

Don’t Ignore NextDoor

Turn neighbors into clients.

Turn neighbors into clients.

Facebook, Instagram, LinkedIn, and TikTok usually get the spotlight when it comes to social media marketing. But one platform that often gets overlooked is NextDoor.

Now, NextDoor isn’t for everyone. But it can be a source of prospects if you serve:

  • A small, close-knit community

  • A niche that fits the demographic of typical NextDoor users (e.g., college planning, retirement planning)

NextDoor allows you to advertise inexpensively to a tight geographic area and post content from your business page. Even better? Neighbors can recommend your services to others in the area, building organic word-of-mouth.

It’s not the right fit for every advisor. But for the right one, NextDoor can be a simple, cost-effective way to turn neighbors into clients.


We Want Your Take! Have you explored NextDoor as part of your marketing strategy? We’d love to hear how you’re approaching neighborhood-based marketing. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

Online or In-Person: Finding the Sweet Spot in Your Marketing

How to blend digital and in-person marketing for real results.

How to blend digital and in-person marketing for real results.

It’s tempting to believe that online marketing is the answer to everything. It’s inexpensive, easy to delegate, and you don’t even have to leave your office. But it often lacks the depth of connection that comes from in-person engagement.

In contrast, in-person marketing—through events, networking, or speaking—often delivers higher-quality interactions. But it’s time-intensive and typically more expensive.

The reality is this: Neither path is right or wrong. But each demands a different kind of strategy. And for most advisors, the real leverage doesn’t come from choosing one—it comes from knowing how to blend them.

The Sweet Spot: Merge the Two

The most effective approach is to integrate your online and offline efforts.

  • Connect online with people you’ve met in person. Then stay top of mind by sharing relevant content and engaging with theirs.

  • Use your digital presence to nurture relationships between meetings, remind people what you do, and show how you think.

  • For those you first meet online, look for ways to take the relationship offline—by inviting them to a live event, joining events they’re attending, or arranging a one-on-one meeting.

It’s not about choosing one or the other. It’s about making each channel reinforce the relationship.


We Want Your Take! Is your firm leaning more into digital, staying committed to in-person, or trying to blend both? Let us know how you’re thinking about the balance—we’d love to hear your take. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

Volume vs. Quality: Why Your Lead Strategy Needs to Match Your Source

Are you treating all your leads the same?

Are you treating all your leads the same?

Advisors would like to believe that all leads are equal—that leads from the web are the same quality as those from referrals or other high-trust marketing activities like speaking engagements. But this simply isn’t the case.

Web leads are less often qualified and are frequently shopping around. In contrast, leads from high-trust sources are more likely to be qualified and are often only considering you. As a result, you need a much higher volume of web leads to generate the same number of clients as you would from high-trust sources.

This doesn’t mean one approach is better than the other, but it does mean your strategy needs to align with the type of leads you’re aiming to generate.

If You’re Focused on Volume (Web Leads)

When your pipeline depends on volume, you need to lean heavily on your marketing systems.

  • Follow-up must be fast and consistent.

  • Qualification processes should filter out poor fits early.

  • Nurture sequences need to be reliable and well-timed.

Success in this model depends on how efficiently you can attract, sort, and convert.

If You’re Focused on Quality (High-Trust Activity Leads)

High-trust leads arrive warm, but they still require reinforcement.

  • Your marketing should validate the trust already extended.

  • Systems must support deeper engagement and timely follow-up.

  • Each lead carries more weight, so every touchpoint should feel intentional.

In this model, success comes from depth, not speed.


We Want Your Take! Where are most of your leads coming from today—volume or trust-based activities? And more importantly, is your marketing strategy built to support that? We’d love to hear how you’re thinking about lead quality in your firm. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

Supporting Business Development for Next-Gen Advisors

The secret to building confident advisors who actually bring in clients.

The secret to building confident advisors who actually bring in clients.

To help the next generation of advisors grow into business development roles, firm leadership must offer more than just a mandate to bring in clients. They need structure, guidance, and accountability. Here’s how leadership can help:

Provide Mentorship

Advisors who have never been responsible for bringing in new clients benefit greatly from regular support. Ongoing mentorship provides guidance on how to approach business development, overcome challenges, refine strategy, and stay focused. Just knowing someone is invested in their success builds confidence and momentum.

Set Expectations

Advisors stepping into business development need to understand what’s expected of them—specifically, what outcomes should result from their efforts. Clear expectations create direction and help advisors prioritize what matters most.

Track Progress

New clients don’t appear overnight, and firms shouldn’t wait for revenue to measure success. Instead, track leading indicators—such as networking conversations, referral introductions, or speaking invitations. These early signals show whether advisors are gaining traction in their niche.

By offering structure, progress tracking, and hands-on coaching, firms create an environment where next-gen advisors can grow with purpose—and contribute meaningfully to the firm’s long-term success.

How We Help

At OnNiche® by Kaleido, firms turn to us to provide the structure their advisors need. We help individual advisors within larger firms set expectations, track progress, and receive the mentorship required to navigate the opportunities and challenges of bringing in new business.


We Want Your Take! How are you helping your next-gen advisors grow into business development roles? Are you providing structured mentorship or relying on informal guidance? What expectations or metrics have made the biggest difference in their growth? We’d love to hear how your firm is supporting the next generation. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

Marketing Momentum Starts with a Quarterly Plan

Want to grow consistently? Stop trying to plan the whole year.

Want to grow consistently? Stop trying to plan the whole year.

The Problem: Annual Planning Is Too Rigid—and Reactive Marketing Is Too Chaotic

Many advisors start the year with the best intentions: a lofty annual marketing plan or a vague sense of what they “should” be doing. But as the months roll on, these plans often collect dust—or worse, get replaced by ad hoc, inconsistent efforts. The result? Marketing feels ineffective.

The Solution: Plan on a Quarterly Basis

Adopting a quarterly marketing planning cadence helps you stay focused and agile. Each quarter, define your marketing objectives and select the tactics that support those objectives. Use this time to reflect on the previous quarter and assess what worked, what didn’t, and where to pivot. This structure gives you a repeatable, achievable rhythm.

The Outcome: Consistent Marketing

This cadence ensures you’re marketing proactively throughout the year. It also gives you a built-in opportunity to reinvigorate your efforts each quarter if you fall behind. You build confidence as you see consistent progress. And importantly, you avoid the burnout of trying to “do it all” at once. Over time, this rhythm compounds, creating a marketing engine that grows stronger each quarter.

How We Help: Quarterly Marketing Planning Workshops

In our OnNiche® membership program, advisors have the option to attend quarterly marketing planning sessions where they reflect on the previous quarter and plan for the next. Each quarter, they build on what they’ve done so they don’t stall out or get distracted by shiny objects. The result? A sustainable cadence that builds long-term marketing momentum.


We Want Your Take! Are you using a quarterly planning rhythm to guide your marketing, or are you still working off an annual plan (or no plan at all)? What has helped you stay consistent and avoid marketing burnout? We’d love to hear how you’re structuring your efforts to build long-term momentum. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

The Metrics That Don’t Scream Success—but Still Whisper Truth

Here’s how to measure marketing efforts before the leads come in.

Here’s how to measure marketing efforts before the leads come in.

Last week, I talked about three core metrics—leads, introductory calls, and new clients—that advisors use to gauge whether their marketing is working. These are the numbers that draw clear lines between effort and result.

But there’s another layer of metrics. While they don’t directly signal success, they offer valuable insights, and they’re worth paying attention to.

Let’s say you give a presentation at a conference attended by your niche. Your first instinct might be to ask, “Did this generate any new leads, introductory calls, or clients?” But in addition, consider tracking:

  • How many attended your session? This helps validate whether the topic is relevant and compelling to your audience.

  • How many attendees were ideal clients (if the conference provided a list)? This helps confirm whether you're attracting the right people with your topic.

  • How many attendees reached out afterward? A small audience but high engagement could indicate your message resonated deeply, even if reach was limited.

None of these second-layer metrics alone will confirm the success of your marketing activity. But they provide a more complete picture—one that helps you refine, pivot, or double down on what’s working.

Before any marketing activity, define the data points you want to capture. Not every number needs to shout success. Some just need to quietly inform your next move.


We Want Your Take! Are you tracking the “quieter” marketing metrics—the ones that don’t directly signal success but still offer valuable insight? What non-obvious data points have helped you fine-tune your strategy? We’d love to hear how you’re capturing learnings from your marketing efforts. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

The Three Marketing Metrics Every Advisory Firm Should Track

How do you really know if your marketing is working—or just keeping you busy?

How do you really know if your marketing is working—or just keeping you busy?

You’re busy recording videos, hosting webinars, and posting to social media—but if you ask how well it’s working, the answer is often vague. That lack of visibility makes it easy to mistake activity for progress.

While there are dozens of marketing metrics you could track, these three will tell you nearly everything you need to know:

  1. New Leads

    How many contacts were added to your CRM or marketing database this month? This tells you if your awareness efforts—referrals, SEO, webinars, social media—are generating interest.

  2. Introductory Calls

    How many people raised their hands for a first meeting? This reveals how effectively your message is converting attention into action.

  3. New Clients

    How many prospects became paying clients? This is the bottom-line metric tracking sales and marketing success.

You don’t need a fancy dashboard to start—just track these three numbers each month in a simple spreadsheet. Over time, you’ll spot patterns, identify bottlenecks, and make smarter decisions about where to invest your time, energy, and money.

How We Help: OnNiche® Builds This Tracking into Your Marketing Rhythm

Coming soon: Every OnNiche® member will receive a clear, simple dashboard showing lead flow, introductory calls, and new client wins. You’ll always know exactly where you stand and what to do next.


We Want Your Take! Are you tracking these three marketing metrics—or others? What has helped you see what’s working (or not) in your firm’s marketing efforts? We’d love to hear how you’re measuring progress and making decisions. Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

Make Sure AI Knows Your Name

You might be optimized for Google—but not for the future.

This week’s tip is from the article “Optimizing for ChatGPT Search: A Guide for Financial Advisors” by Brent Carnduff of Advisor Rankings.

You might be optimized for Google—but not for the future.

Problem: Your Firm Might Be Missing from AI Results

More people are starting to use AI tools like ChatGPT to find financial advisors. And even if someone isn’t going directly to an AI tool, Google is now including AI-generated summaries at the top of search results. That means prospective clients may see answers created by AI before they ever scroll to the map or a list of websites. If your firm isn’t showing up in those summaries, you may be missing an opportunity to connect with new prospects.

Solution: Expand Your Presence by Optimizing for AI

Optimizing your business for AI search goes beyond traditional search engine optimization (SEO). It focuses on making sure your firm shows up in the data AI pulls from across the web. This includes:

  • Being listed in reputable directories that AI trusts (like CFP Board, NAPFA, and Wealthtender)

  • Structuring content so AI tools can easily understand what you do and who you serve

  • Keeping consistent, accurate information across platforms—not just on your site

Outcome: Stay Ahead as Search Keeps Changing

Optimizing for AI doesn’t just help you today—it positions your firm for how people will search tomorrow. As AI takes a bigger role in how clients find advisors, the firms that prepare now will be the ones seen, trusted, and considered first. You won’t just keep up—you’ll be ahead of the curve.


We Want Your Take! What is your firm doing—if anything—to prepare for AI-driven search? Have you thought about how tools like ChatGPT or Google’s AI summaries might affect how prospects find you? Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

The First Step to Real Marketing Momentum

What’s the first step to marketing when you have no idea where to start?

What’s the first step to marketing when you have no idea where to start?

The Problem: You’re Motivated but Not Sure Where to Start

You know it’s time to get serious about marketing—beyond just waiting on referrals. You want a plan. But the moment you try to begin, the questions pile up:

  • Should I focus on social, email, or SEO?

  • Do I need to create videos? Or advertise?

  • What should I do first?

Without a clear path, it’s easy to stall out. Either you start trying a little bit of everything and lose momentum, or you never get going at all.

The Solution: Find Proven Guidance

The best way to get unstuck isn’t to go it alone—it’s to follow guidance you trust.

Think of it like training for your first marathon. You wouldn’t just lace up and start running aimlessly. And you wouldn’t try to piece together different running tips from random social media posts. You’d join a running group or follow a structured app that guides you step-by-step toward your goal. The exact activities would depend on your ability and timeline, but the plan would already exist—you’re simply following a proven path.

Marketing works the same way. You need a clear framework to follow. That’s what helps you stop guessing—and start progressing.

The Outcome: Clarity Replaces Confusion

When you follow a proven system—whether that’s through a formal program, a coach, or a mentor—you gain clarity. You stop second-guessing every decision. Each action has a purpose. And every step builds on the last. That’s how you build real momentum and get real results.

How We Help: A Proven Path

At OnNiche® by Kaleido, we guide financial advisors through a clear, structured marketing path. You bring the motivation—we bring the map. Our step-by-step process is built for advisors who want to take ownership of their marketing without wasting time wondering what to do next.


We Want Your Take! What’s been the biggest hurdle keeping you from starting your marketing? Join the conversation and share your experience at the OnNiche® Public Square!

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The 52 Kristen Luke The 52 Kristen Luke

When Engagement Is High but Action Is Low

They're engaging with everything. Why aren't they reaching out?

They're engaging with everything. Why aren't they reaching out?

The Problem: Engaged but Not Booking

You notice it in your webinar attendance numbers, your newsletter click-through rates, your LinkedIn newsletter opens. People are engaging with your content—sometimes for months or even years—yet they never take the next step to schedule an appointment. It can be frustrating and puzzling. What keeps an engaged prospect from taking the next step?

The Solution: Reach Out Directly

Proactively reaching out by email, text, or phone can make all the difference. Many prospects are quietly craving a personal touch but are reluctant to ask for help. Especially in today’s climate of uncertainty—where money and emotions are constantly in motion—waiting for prospects to initiate contact often means missed opportunities.

The Outcome: New Appointments

Will everyone respond? No. Most won’t. But among the many who don’t reply, you’ll find a few who have been waiting for the right nudge. One or two meaningful conversations can more than justify the time invested in personal outreach. When so many people won't take the time to reach out individually, a little personalization can go a long way.

How We Help: Focus on What Moves the Needle

At OnNiche® by Kaleido, our ongoing coaching and office hours help advisors view their marketing from multiple perspectives—and focus on the strategies that truly move the needle. One of the most overlooked? Personally reaching out to silently engaged prospects.


We Want Your Take! What has been your experience with direct outreach to prospects who are silently engaged? Join the conversation and share your approach at the OnNiche® Public Square!

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